INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, absolutely! We take great care to ensure that the product you receive matches the description and images on our website. However, due to lighting or screen settings, there may be slight variations in color or appearance. If you have any concerns, feel free to contact our customer support team before purchasing.
Where can I view my sales receipt?
Once your order is confirmed, a digital sales receipt will be automatically sent to the email address you provided during checkout. You can also access your receipt by logging into your account on our website and navigating to the "Order History" section.
How can I return an item?
We want you to be completely satisfied with your purchase. If you need to return an item, please follow these steps:
Contact our customer support team within 14 days of receiving your order to initiate the return process.
Pack the item securely in its original packaging.
Include the original sales receipt or order number.
Ship the item back to the address provided by our team.
Once we receive and inspect the returned item, we will process your refund or exchange. Please note that return shipping costs may apply unless the return is due to a defect or error on our part.
Will you restock items indicated as “out of stock?”
Yes, we regularly restock popular items! If a product is marked as “out of stock,” you can sign up for our restock notifications by entering your email address on the product page. We’ll notify you as soon as the item is available again.
Where can I ship my order?
We currently ship to most countries worldwide. During checkout, you can enter your shipping address to confirm availability and calculate shipping costs. If your country is not listed, please contact us, and we’ll do our best to accommodate your request.
INFORMATION ABOUT US
